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Tuesday, March 19 • 4:00pm - 4:45pm
Profitable Futures: Unlocking Success Via Empathetic Leadership, Connection and Development

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Empathetic leadership is a style of leadership that focuses on understanding and appreciating the feelings and perspectives of others. Leaders are able to connect with their team members on a personal level, which creates a more positive and productive work environment. Participants of this session will understand the importance of intentional management, leadership and how this impacts profitability and retention, identify a culture and restaurant model that employees in 2024 will resonate with, and learn why incorporating consistent hourly training & development is necessary in todays environment and its positive impact on employees, customers and business growth.

avatar for Danielle Roy

Danielle Roy

Founder, Morale Matters
Danielle Roy is the Founder of Morale Matters which provides Business Consulting services for the hospitality industry. Danielle previously managed Talent Development for over 4000 employees for the second largest wine and spirts distributor in the United States. She retains 6 certifications... Read More →

avatar for Adam Orman

Adam Orman

Owner, L'Oca d'Oro
avatar for Steve

Steve "Nookie" Postal

Evil Overlord, Revival Café and Kitchen
A former Bravolebrity, turned restauranteur that does good for the community and themselves.  I own Revival Cafe which has 3 locations scattered around Boston with 4 more on the way and Commonwealth which is located in Kendall square in Cambridge mass. I was the former executive... Read More →

Tuesday March 19, 2024 4:00pm - 4:45pm PDT